These Terms cover YourTour associated mobile and online services that includes but not limited to the YourTour creator mobile application (“YourTour Creator App”), the YourTour consumer mobile application (“YourTour App”), the YourTour website and the Tourgether website and system (hereinafter collectively referred to as the “Service” or the “Platform”).
The Terms apply to all visitors, users and others who access or otherwise use the Service.
- ACCEPTANCE OF TERMS
You represent that you have read and understood the Terms, you will comply with them, and that you are either 18 years of age or more, or if a minor that you have your parent(s)’ or legal guardian(s)’ permission to use the Services.
If you are accepting these Terms on behalf of an individual, company or other legal entity that you represent, you confirm that you have the legal authority to bind that individual, company or legal entity to these Terms.
If you do not have the legal authority, or if you do not agree with the Terms set out herein, please refrain from using the Service and/or contact us for further clarifications on firstname.lastname@example.org.
- RIGHT TO CHANGE OR MODIFY THE TERMS
- SCOPE OF SERVICES
4.1 The Service
The YourTour Platform is an online marketplace that (a) allows users to create and publish their own interactive location-aware audio tours (the “Tours”) via the YourTour Builder App (hereinafter, “Tour Creators”); and, (b) enables users to download and explore new places in an immersive way by taking a Tour via the YourTour App (hereinafter, “Explorers”). In addition to on-site tours, it also comprises remote touring via VirtualVisits, which can either be experienced solo or as a group via Tourgether, our live-guided 360° video system.
4.2 Creating Tours
Tour Creators may create and publish tours on any subject and in any location or language, by recording, uploading and posting it via the YourTour Creator App. The Tour Creator may post, link, store, share and otherwise make available certain information, text, audio clips, graphics, images, videos, or other material used and related to the creation of the Tour (“Tour Content”) from personal or public online library. If, however, you wish to develop a solo VirtualVisit or a group-guided version for Tourgether, please contact YourTour.
The Explorers may download and follow the Tours via the YourTour App. Explorers may choose to leave a tip via the YourTour App at the end of the Tour per their sole discretion. Tipping is not an option for VirtualVisits or Tourgether.
4.4 Marketing and Promotion
To promote YourTour and to increase the exposure of Tours to potential users, some of the Tour Content may be displayed on other websites, in applications, within emails, and in online and offline advertisements.
4.5 Feedback and New Ideas
YourTour enables users to contribute their feedback on the Service and the Tours in the form of reviews and ratings via the Platform (“Feedback”). We also encourage you to contact us regarding any suggestions, ideas, or other information or materials relating to YourTour business and activity, for new or improved Service, experiences, technologies, advertising and marketing campaigns or other promotions (“New Ideas”). By sharing such Feedback and New Ideas with us, you understand and agree that any Feedback and New Ideas you submit to us is non-confidential and will become the sole property of YourTour. YourTour will own (and may freely use in any way) such Feedback and New Ideas for any purpose without restriction, and free of any obligation for acknowledgment or compensation.
4.6 New Services
- REGISTRATION AND USER ACCOUNTS
5.1 Registered User
In order to access and use the Service, you must (a) download the YourTour Creator App and/or the YourTour App (b) complete the registration form provided via the Platform or log in via your existing social media account (including but not limited to Facebook account), and (c) create a personal user account (“Registered User”). Registration is not necessary for our VirtualVisits or the Tourgether system.
5.2 Registration Process
5.3 Registration Data
By becoming a Registered User on the Platform, you agree to (a) provide accurate, current, and complete information as may be prompted during the registration process (“Registration Data”), and (b) maintain and promptly update the Registration Data, and any other information you provide to YourTour, to keep it accurate, current, and complete.
5.4 Registered User Accounts
Once you create your own Registered User account on the Platform, whether you register first as a “Tour Creator” via the YourTour Creator App, or as an “Explorer” via the YourTour App, same Registered User details will apply on all elements of the Platform. You are personally responsible for maintaining the confidentiality of your private Registered User details (username and password). You are responsible for all activities that occur under your account or password. Please notify YourTour immediately if you learn of any unauthorised use of your YourTour account or password. We reserve all rights to terminate accounts, edit and/or remove content in our sole discretion.
- INTELLECTUAL PROPERTY RIGHTS
All copyright, trade mark, patent, trade secret, designs or other proprietary rights ( “Intellectual Property Rights”) in the YourTour Creator App, the YourTour App, the YourTour website or the Tourgether website and system and other YourTour’s information and materials accessible on the YourTour Platform with the exception of Tour Content (hereinafter the “YourTour Content”), is owned wholly and absolutely by YourTour unless stated otherwise on the Platform.
Subject to the Terms set forth herein: (a) Tour Creator owns all rights, title and interest in and to the Tours (except the Platform) and all Intellectual Property Rights embodied therein; and YourTour owns all right, title and interest in and to the Platform, all App Data (as defined below) and all Intellectual Property Rights embodied therein. Each party reserves all rights not expressly granted in these Terms. For the purpose of these Terms, “Intellectual Property Rights” means all patents, copyrights, moral rights, trademarks, trade secrets and any other form of intellectual property rights recognised in any jurisdiction, including applications and registrations for any of the foregoing.
6.2 Content Rights
The Content on the Platform and in any other material including marketing materials, newsletter or other communication published or sent to users by YourTour contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, code, proprietary methods and systems used to provide the Service and the entire contents of the Platform are protected by copyright, trademark and other intellectual property laws. For the purposes of these Terms, Content means all content on the Platform, including YourTour Contents owned by YourTour and Tour Content owned by the respective Tour Creators.
6.3 Feedback and New Ideas
YourTour will own exclusive rights, including all Intellectual Property Rights, to any Feedback and New Ideas that users share with us, whether by texts, email, posting through the YourTour website or the Tourgether website or otherwise.
YourTour respects copyright law and expects our Registered Users to do the same. If you believe that any content on the Platform infringes either yours or any other third-party’s copyrights or other Intellectual Property Rights, please notify us on email@example.com.
- CONDITIONS OF USE
7.1 Use of the Service
As a Registered User, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right and license (“limited license”) to access and make personal use of the Platform. You are not allowed to reproduce, copy or modify any aspects of the Platform, including but not limited to its design and appearance (“look and feel”), source code, technological aspects or any Content that was not specifically created by you. This may be done only with written consent from us.
This limited license also governs any future upgrades provided by YourTour to YourTour Creator App, YourTour App, the YourTour website or the Tourgether website and system and/or any other element of the Platform, unless the upgrade is accompanied by an alternative license, in which case the terms of that alternative license will apply.
By accepting these Terms, you are granted permission to access, view, and copy parts of the Content on the Platform for your personal, non-commercial use, provided that: (a) you do not modify any Content on the Platform (that you do not own) in any way or reproduce or publicly display, perform or distribute or otherwise use them for any public or commercial or other non-personal purpose; and, (b) any copyright notices, trademarks and/or logos that appear on any copied screens remain on the copies and are not removed from such screens.
7.2 Unauthorised Use of the Service
Further, as a Registered User, you may not (and you may not encourage others to) do any of the following in connection with your use of the Platform:
- copy, sell, rent, lease, license, sublicense, grant any rights in, transfer, distribute, time-share or otherwise assign to any third party the whole or any part of the Platform or its content;
- interfere, disrupt or damage the Service to any user in any manner, including, without limitation, by means of storing any material that contains software viruses, corrupted data or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware;
- submitting a virus to the Platform or attempting to overload, “flood,” “spam,” “mail bomb” or “crash” the Platform;
- scan or test the security or configuration of the Platform or to attempt to breach security or authentication measures;
- access data not intended for you, such as logging into a server or an account which you are not authorised to access;
- attempt to circumvent any Content filtering techniques YourTour may employ;
- violate any applicable local or international laws, regulations, rules, orders and other requirements, now or hereafter in effect;
- infringe, violate or misappropriate any copyrights, trademark rights, patent rights, trade secret rights, rights of publicity, rights of privacy or any other rights of any third party;
- promoting illegal drugs or any other illegal activity, and/or exposing confidential information of a national security interest or similar concern;
- attempt to probe, scan, penetrate or test the vulnerability of a YourTour system or network;
- attempt to gain unauthorised access to or use of YourTour’s data or the data of YourTour’s Platform users;
- cause any breach of YourTour’s security or authentication measures;
- engage in any conduct that is likely to result in retaliation against YourTour or its employees, directors or other agents including, but not limited to, engaging in behaviour that results in any server being the target of a denial of service attack; or,
- use the Platform in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Service or that could damage, disable, overburden or impair the functioning of the Platform;
If you become aware of any violation of the above, you are required to immediately notify us and provide us with assistance, as requested, to stop or remedy the violation. To report any violation of the Terms or unauthorised use, please contact: firstname.lastname@example.org.
- MONITORING AND LIABILITY
YourTour reserves the right, without obligation, to monitor the activities undertaken by the Registered Users on the Platform or in relation to any specific Tour. Registered Users acknowledges and agrees that YourTour may monitor, collect, use and store data (anonymous, aggregate or otherwise) regarding use of the YourTour App, the YourTour Creator App, the YourTour website or the Tourgether website or other elements of the Platform and/or any individuals or entities that interact with the Platform, YourTour Creator App and/or YourTour App (“App Data”).
In case where YourTour has a reason to believe that any Registered User is in violations of these Terms, in addition to other available remedies, YourTour may suspend or terminate that Registered User’s account and/or temporary or permanently block the access to the Service as a whole. YourTour may also, per its discretion, remove or suspend the availability of any Tour on the Platform. YourTour will generally attempt to notify you of any activity in violation of the Terms and request that you cease such activity. However, YourTour reserves the right to do so without notification if deemed urgent and necessary. YourTour reserves the right to report to relevant Registered Users of any activity that we suspect to be in violation of any applicable local or international law or regulations.
- SPECIFIC TERMS FOR TOUR CREATORS
9.1 Independent Contractor
Your relationship with YourTour as a Tour Creator is limited to being an independent, third-party contractor, and not an employee, agent, joint venture or partner of YourTour for any reason. Any and all Tour Creators act exclusively on their own behalf and for their own benefit, and not on behalf, or for the benefit, of YourTour.
9.2 Tour Content
By creating, uploading, posting, sending, receiving, storing, or otherwise making available any Tour Content on or through the YourTour Creator App you grant YourTour a non-exclusive, worldwide, royalty-free, irrevocable, perpetual (or for the term of the protection), sub-licensable and transferable license to such Tour Content to access, use, store, copy, modify, prepare derivative works of, distribute, publish, transmit, stream, broadcast, and otherwise exploit in any manner such Tour Content to provide and/or promote YourTour, in any media or platform. However, unless you provide specific consent and excluding publicly available information, YourTour does not claim any ownership rights in any proprietary Tour Content created and uploaded by you to the YourTour Creator App.
9.3 Limitation of Tour Content
As a Tour Creator, you are solely responsible for all Tour Content that you make available on or through the Platform. Accordingly, you represent and warrant that: (a) you are the sole and exclusive owner of all Tour Content that you upload and use via the YourTour Creator App; and/or (b) you have all rights, licenses, consents and releases that are necessary to grant to you the rights in and to such Tour Content, as contemplated under these Terms;
Tours created on the YourTour Creator App may not include any Tour Content that YourTour may reasonably determine to:
- violate the intellectual property rights or other rights of any other person or company;
- be protected by copyrights, trademark and other property rights, patent rights, rights of privacy or any other rights of any unrelated party and without the rightful owner’s explicit permission;
- be considered obscene, pornographic, indecent or sexually explicit;
- depict graphic or excessive violence; or
- be considered derogatory, demeaning, inflammatory, malicious, defamatory, abusive, offensive or hateful; or
- contains software viruses or malware or any other computer code designed to interrupt or limit the functionality of any computer software or hardware.
YourTour reserves the right to remove all Tour Content that determined to be in violation of these Terms and/or deny future access to the Platform at any time and without further notification, at YourTour’s sole discretion.
9.4 Review and Approval of Tour(s)
Every Tour created must be submit for our review before it can be made available via the YourTour App, the YourTour website or the Tourgether website and system or any other elements of the Platform. You are exclusively responsible and liable for the Tours you submit to YourTour, and be sure to maintain a backup copy of your Tour(s). We will not publish a Tour (or its updated version) on the YourTour App unless and until we approve, in writing, such Tour or update, as applicable. YourTour has no obligation to make available, or to maintain the availability of, any Tour that you submit to YourTour, and YourTour may remove or suspend the availability of any Tour for any reason.
9.5 Right to Publish
As a Tour Creator, you grant YourTour during the term of these T&C, a non-exclusive, worldwide (and otherwise), perpetual, irrevocable, royalty-free and sublicensable right and license to reproduce, modify, distribute, perform publicly, and display publicly your Tours solely for (a) publishing of the Tours on YourTour App to make it available to the public to download; and, (b) marketing and promotion purposes.
9.6 Publicity and Press Release
Tour Creator consents to YourTour’s use of Tour Creator’s name and logo on any of YourTour’s websites and YourTour’s marketing materials identifying Tour Creator participation in the YourTour application development program, and Tour Creator agrees that YourTour may issue a press release identifying Tour Creator as a participant of the YourTour application development program.
To assist users who speak different languages, some of the Tours may be translated, in whole or in part, into other languages. Such translations may be offered directly by the Tour Creator, or by us with your permission. We cannot guarantee the full accuracy or quality of such translations and you are advised for review and verifying the accuracy of such translations, where possible. Some of the translated Tours may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties for merchantability, fitness for a particular purpose and noninfringement.
9.8 Rankings and Ratings
YourTour App allows Registered Users to comment and rate Tours. YourTour may use those ratings and other data available to determine the placement or marketing strategy of Tours. Your created Tour(s) may be subject to Registered Users’ ratings and/or comments with which you may occasionally not agree. You may not attempt to manipulate rankings, ratings or comments for your Tours or any other Tours. You may contact us if you have any questions or concerns regarding these ratings.
9.9 Exposure and Placement of Tours
The placement and ranking of the Tours in search results on the Platform and within the YourTour App may vary and depend on a variety of factors, such as users’ search parameters and preferences, as well as reviews and ratings, and YourTour other considerations.
9.10 Payments and Payment Terms
For the purpose of these Terms “Net Revenue” means all pay-outs received by YourTour from the tip paid by the Explorer(s) at the end of the Tour(s) taken via the YourTour App and all products and services sold via the Tour(s) less taxes, app store fees, credit and debit card fees, and chargebacks. YourTour will endeavour to make 50% of received Net Revenue for each Tour available to you as the Tour Creator. YourTour will calculate the overall Net Revenue from each Tour and pay such Net Revenue due to you in Great British Pounds (GBP). Having said that, YourTour is entitled to set-off against any amount owing to you all amounts to which YourTour is or may be entitled to under these Terms or otherwise at law. YourTour will keep transparent records of all payments due and made. Balances will be remitted by YourTour to you via PayPal or direct deposit, provided such fees aggregate a minimum of GBP 25, failing which Tour Creator Fees owing will be retained until they exceed such minimum. The percentage of the Net Revenue due to the Tour Creators are subject to change as may be decided by YourTour from time to time in its sole discretion upon providing you 30 days’ notice by e-mail or via the Platform. Tour Creator and YourTour will each bear sole responsibility for all taxes, assessments and other levies on its business, and taxes based on its net income or gross receipts.
9.11 Non-profit Tours
In YourTour we support any social impact initiative and happy to publish any Tours created in support of a social cause or a non-profit organisation (“Non-profit Tour”). If you wish to publish a Non-profit Tour, you must (a) choose a registered non-profit organisation (“NGO”) that will receive your share of the Net Revenue; (b) represent and warrant that you are duly authorised to act on behalf of your NGO and (c) acknowledge and agree that all pay-outs will be directed to an account owned by that NGO. You and your chosen NGO acknowledge that listing a Tour does not create a commercial fundraising or charitable trust relationship with YourTour and YourTour is not a professional fundraiser or commercial participator. The NGO, and not YourTour, are responsible for determining what, if any, portion of their share of the Net Revenue received is a charitable contribution and for providing YourTour charitable tax receipts for any applicable charitable contributions. You and your chosen NGO are responsible for complying with all laws that may apply on charitable donation received as a result of the Non-profit Tour.
9.12 Co-developed Tours
YourTour reserves the right to approach any of the Tour Creators at our sole discretion to explore new ideas or suggestions for a new Tours of any kind. Any Tour Content created as a result of such approach will be co-owned and may be freely used by both the Tour Creator and YourTour.
9.13 Deletion of Tours or User Account
Removal of Tour Content from your account will automatically result in the deletion of the relevant files from YourTour systems and servers and revoke the license for the deleted Tour(s). If you choose to delete your Registered User Account as a whole, licences with respect to comments or other contributions that you make on the Platform will be perpetual and irrevocable, and will continue notwithstanding any termination of your Registered User Account. However, once Tour Content has been downloaded by other Registered Users, you hereby acknowledge and agree that YourTour is not obliged to persue or ensure the deletion of your Tour Content from any servers, smartphones or systems operated or under the control of a third party.
- SPECIFIC TERMS FOR EXPLORERS
10.1 Availability of Service
As an online and mobile business that is depended both on communication infrastructure and on Tour Content created by independent Tour Creators, despite our best efforts, we cannot guarantee an availably of the Service or Tours in every location, language or time. YouTour is not liable for any loss of signal or interruption in the Service experienced during the Tours.
10.2 Tour Description
YourTour attempts to ensure that the description of the offered Tours is as accurate as possible. However, we do not warrant that Tour descriptions or other Content of any YourTour Platform is accurate, complete, reliable, current, or error-free.
10.3 Personal Responsibility
It is the personal responsibility of the Explorer(s) to exercise caution, be aware of its surroundings and adhere to road and safety rules whilst taking the Tour(s). The Explorers will not hold YourTour and/or the Tour Creators liable for any physical harm or damage to the Explorer(s) or third-parties due to taking the Tour(s) via the YourTour App or Tourgether system.
The entire communication with us is electronic. Every time you send us an email or visit the Platform, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to our newsletter and email communication, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on the Platform and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.
- LOCATION INFORMATION
Notwithstanding the above, you may not use the Service to collect another individual’s location information. If you violate any of this restriction or any other restriction, you will have breached these Terms, which may subject you to prosecution and damages.
- DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THE YOURTOUR PLATFORM AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE YOURTOUR SERVICES ARE PROVIDED BY YOURTOUR ON AN “AS IS”, “AS AVAILABLE” NS “WITH ALL FAULTS” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING.
YOURTOUR DOES NOT WARRANT THAT THE YOURTOUR SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE YOURTOUR SERVICES, YOURTOUR’S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM YOURTOUR ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
YOU EXPRESSLY AGREE THAT YOUR USE OF THE YOURTOUR SERVICES IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY LAW, YOURTOUR WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY YOURTOUR SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY YOURTOUR SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
- LIMITATION OF LIABILITY
- TERM, TERMINATION AND EFFECT OF TERMINATION
You may terminate these Terms at any time by sending notice to email@example.com confirming such termination and/or by removing all of your Tour Content from the Platform and deleting your Registered User Account and thereafter by ceasing to use the Services.
YourTour may with or without prior notice, suspend or terminate your account and your access to the Services at any time if it is YourTour’s impression that (a) you are in breach of these Terms; (b) YourTour elects at its discretion to cease providing the Services in the jurisdiction where you reside or from where you are attempting to access the Services, or (c) an infringement or violation of the rights of any third party, or of any applicable laws or regulations has occurred; (d) in other reasonable circumstances as determined by YourTour and at its discretion.
Either party may terminate these Terms if the other party breaches one of its obligations under these Terms and fails to cure such breach within 30 days of receipt of written notice from the other party setting for such breach.
17.1 Entire Agreement
17.4 Governing Law and Venue
17.5 Invalidity and Severability
17.6 Independent Contractors
Neither party will, for any purpose, be considered an agent, franchisor, franchise, employee, representative, owner or partner of the other party, and the relationship between the parties will only be that of independent contractors. Neither party will have any right or authority to assume or create any obligations or to make any representations or warranties on behalf of any other party, whether express or implied, or to bind the other party in any respect whatsoever.
17.9 Force Majeure